Business Analyst

The Business Analyst will provide strategic business analysis services to clients and other business partners as required, from the Capabilities Development (CapDev) team, reporting to the Head of Capabilities Planning (CapPlan). Working closely with subject matter experts, clients, and the other functions of the CapDev team to understand the challenges and opportunities, and work as a team to meet them.

The Business Analyst will be responsible for leading business analysis activities for their assigned projects, products and processes from end-to-end, addressing operational, financial, and technological risks, while providing analysis and recommendations, and supporting the execution and implementation of solutions.

Responsibilities

Expertise

• Provide best practise enterprise business analysis services to both internal teams and clients, in subject areas that the analyst may not be familiar with, confidently partnering with subject matter experts to lead business analysis activities in the project from initiation to completion.
• Lead best practice analysis, design, documentation, and initiation of business as usual and project processes and workflows. Including but not limited to workshopping, creating and updating analysis documentation such as problem statements, functional and non-functional requirements, and business cases, facilitating discussions, prioritising tasks, providing training, and managing customer and other stakeholder relationships.
• Support leadership team members and peers by collaborating with others, articulating ideas and viewpoints to senior management and colleagues, identifying and initiating projects, driving the resolution of issues, and holding themselves accountable for results.

Implementation & Documentation

• Implement process improvements or re-engineering, including integrating new applications and processes with existing ones, and collaborating with internal stakeholders and clients to ensure systems and processes provided meet the long-term business strategies.
• Elicit and produce required project analysis documentation. Creating and maintaining documentation such as business cases, SWOT analysis, GAP analysis, problem statements, training materials, standard operating procedures, workflow diagrams, business requirements, user stories, future state proposals, UAT plans, test plans, decks for decision making and facilitation purposes, and other documentation as required.
• Meet with the CapDev Development teams regularly to review deliverables and deadlines, document agreements and outcomes, and maintain accountability for business analysis deliverables.

Reporting & Communications

• Supporting and managing customer relationships and expectations for business analysis within CapDev, and other functions as required, by developing and maintaining a communication process to keep stakeholders and the CapDev team appraised of progress, risks, and results.
• Maintaining current knowledge of customer needs and strategies, utilizing formal and informal written communication methods to communicate updates and findings.
• Understanding and negotiating needs and expectations of multiple stakeholders.
• Serving as a liaison between development, IT, planning, and business stakeholders to facilitate clear and effective communications between technical and non-technical team.

Requirements

• Significant experience in business analysis, project management, or product management with a focus on software development and lifecycle management.
• Experience working with and leading teams utilizing the Agile-Scrum methodology.
• Full confidence in using business analysis frameworks and applying them in subject areas in which they have little or no experience.
• Worked in and ideally lead cross-functional project teams.
• A good working knowledge of best practise business analysis, project and product management techniques and processes.
• Lead and worked on large and complex projects, spanning multiple stakeholder groups and disciplines.
• Provided executive support functions (reporting, ad-hoc analysis, business cases, project start up).
• Managed multiple tasks and projects simultaneously, requiring strong organizational skills, attention to detail, the ability to prioritize effectively.
• Strong analytical and problem-solving skills, able to analyse complex processes and technical challenges to develop effective solutions.
• Solid understanding of IT systems, software development lifecycles, databases, and relevant technologies is crucial.
• Excellent verbal and written communication skills, able to communicate effectively with both technical and non-technical stakeholders to ensure clear understanding and alignment.
• Proficiency in English at an intermediate to advanced level.

Lunik employees enjoy:

• Hybrid working (3 days at home and 2 in the office)
• Corporate pension plan
• Free health insurance for the whole family
• Free English and Spanish language classes
• Free psychotherapy sessions
• Gym membership subsidy
• Annual Learning budget
• Free Life insurance
• Flexible retribution
• Fun socials – from weekly happy hour drinks to big seasonal events

Job Category: Business Analyst
Job Type: Full Time
Job Location: Malaga, Madrid, Sevilla